Events & Experience Manager - Build the Future of Community Living

Step into a career-defining role at Australia's largest Build-to-Rent community, in Southport, Gold Coast. Home to 1,200+ apartments, this landmark precinct sits at the heart of the Gold Coast's fastest-growing urban hub-offering more than just a place to live, but a truly connected, community-driven lifestyle.

As the Events & Experience Manager, you'll own and deliver the end-to-end resident experience-bringing the community to life through curated programs, strategic partnerships, and standout events that drive engagement, retention, and brand differentiation.

What you'll do:

• Design and execute a dynamic 12-month Events & Experience strategy
• Deliver high-impact activations including wellness programs, cultural events, networking sessions, and family experiences
• Create tailored programming for a diverse resident base-students, professionals, families, and healthcare workers
• Build and manage partnerships with local businesses, universities, health and lifestyle providers
• Secure sponsorships to enhance resident value and offset event costs
• Collaborate with Marketing to promote events, develop content, and capture community storytelling moments
• Manage resident communications including newsletters and digital updates
• Track engagement, NPS, and ROI-using data to continuously optimise the experience
• Oversee event delivery end-to-end including budgets, vendors, compliance, and safety (QLD standards)
• Champion a premium, front-of-house resident experience and inclusive community culture

What you bring:

• 5+ years' experience in events, hospitality, BTR, PBSA or community-led environments
• A passion for customer experience and building vibrant communities
• Strong communication, stakeholder engagement, and negotiation skills
• Experience with CRM systems and marketing tools (e.g. Canva, Mailchimp, HubSpot)
• Commercial acumen with the ability to manage budgets and drive partnership value
• Strong problem-solving skills, adaptability, and a hands-on approach
• Proven ability to collaborate across teams and manage competing priorities
• Understanding of compliance, risk, and operational standards
• First Aid & CPR certification (desirable)

Why this role stands out:

• Lead the resident experience for Australia's flagship BTR development
• Play a key role in shaping a thriving, connected urban community
• Blend creativity, strategy, and commercial impact in a high-growth environment
• Make a tangible difference in how people live, connect, and belong

If you're passionate about creating meaningful experiences at scale-this is your opportunity to leave your mark.

Please apply through the link with your updated CV and Cover Letter or reach out to Kimberley for further information - kimberley.alexopoulos@marsrecruitment.com.au