Position:

• Billings & Collections Team Leader
• Full-time permanent role
• Large national organisation

Supervisory role in the coordination of billing and collections administration and provide support and mentorship to the team.


Key Responsibilities:

• Ensure efficient workflow processes and KPIs are followed
• Manage internal and external stakeholder queries
• Demonstrate professional practice and ensure staff work according to policies
• Identify areas of improvement
• Contribute to leading a high-performing Billing and Collections department
• Provide the team with support and mentorship and conduct performance and development conversations

Requirements:

• Experience in leading a team
• Relevant debt collection / AR experience
• Experience in managing escalations
• Experience in reporting and managing KPIs
• Previous experience from a large organisation is desirable

If this sounds like you, please apply via Seek. Only shortlisted candidates will be contacted!