Customer Care Consultant

What you’ll be doing

A Customer Care Coordinator is required for this medical insurance business based in Adelaide.

This position will be the first point of contact for consumers and stakeholders. In this role the key to success is being engaging and friendly with customers.

This is a temporary role which will continue for 3 months. The successful candidate will work on a 7 day roster Monday to Sunday.

Shift times will be 8hr shifts between 7am – 8pm (latest shift being 12pm – 8pm).

Candidates will need to meet the following criteria:

  • Preferred medical background but not essential
  • Proficient in outlook and MS applications
  • Strong communications
  • Friendly attitude

Benefits to you:

  • Temporary opportunity
  • Immediate start
  • Wattle street location

At Mars, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.

To apply:

If you are interested in this opportunity please apply via the link, or alternatively contact Sophie Roper on 0431 437 307 or [email protected]

Please note that due to the number of applications only successful applicants will be contacted.

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Claims Administrator

What you’ll be doing

The Claims Administrator is required to allocate different insurance services to clients while dealing with brokers and scheduling and arranging meetings.

This role requires someone to work 6 hours per day from Monday to Friday. It is a hybrid role where the Claims Administrator will work from the office and from home.

This position is temporary and will continue through until the end of March.

Candidates will need to meet the following criteria:

  • Insurance and claims would be a plus however not essential
  • Administration and support experiences to high preforming team.
  • Confident on call and dealing with questions
  • Excellent IT and Microsoft offices skills
  • Ability to pick things up quickly
  • Available over Christmas

Benefits to you:

  • Hybrid role
  • Monday to Friday part-time hours
  • Immediate start

At Mars, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.

To apply:

If you are interested in this opportunity please apply via the link, or alternatively contact Sophie Roper on 0431 437 307 or [email protected]

Please note that due to the number of applications only successful applicants will be contacted.

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Appointment Setter

What you’ll be doing

Due to growth, this commercial business based in Hawthorne East require an appointment setter to join their thriving team. This is a part time role, 15 – 20 hours p week.

In this role, the Appointment Setter will call prospective clients to book in cleaning services.

Initially a contract, this role has the opportunity to go permanent for the right candidate.

Candidates will need to meet the following criteria:

  • B2B outbound lead generation or telemarketing experience.
  • Be highly motivated, hardworking and can work autonomously.
  • Excellent phone manner and able to handle a vast array of potential clientele.
  • Highly developed verbal and written communication skills.
  • Intermediate MS Office (Word, Excel, Outlook) skills.

Benefits to you:

  • Temporary role with view to go permanent
  • Full-time hours
  • Immediate start

At Mars, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.

To apply:

If you are interested in this opportunity please apply via the link, or alternatively contact Sophie Roper on 0431 437 307 or [email protected]

Please note that due to the number of applications only successful applicants will be contacted.

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Credit Officer

Reporting to the Credit Manager, you will be working a part of a large, high performing Collections team based in Melbourne inner suburbs. This is a great opportunity to upskill and utilise your current collections experience with a potential for the role to go permanent.

Key Responsibilities;

  • Check daily reports on any new outstanding accounts
  • Maintaining a large portfolio of business customers
  • Accounts receivables, receipting and allocations.
  • Maintain strong positive relationships with customer
  • Assist with first level escalation on day to day job queries by providing direction to the team around handling issues
  • General account management
  • Relationship management with internal stakeholders primarily being legal, sales account management and finance
  • Ad hoc project work

Key Requirements;

  • Minimum 2 years in Credit Control/Collections
  • Expert communication skills
  • Strong negotiating skills
  • Strong problem solving skills
  • Demonstrable commercial acumen
  • Ability to work in a fast paced environment

If this role is of interest to you, please feel free to apply!

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