CRM Campaign Manager SFMC

CRM Campaign Manager – 7 Month Contract

  • ASAP start, Contract position paid hourly, until December 2022
  • Located in Melbourne’s inner suburbs with flexibility to work from home a couple of days per week
  • Market leading global beauty retailer

ABOUT THE COMPANY:

One of the largest beauty brands in the world, founded over 100 years ago with an excellent reputation, this is a great company to work for and have on your resume. They operate across 150 countries and are a market leading player in the beauty and cosmetics industry.

ABOUT THE JOB:

  • Plan and deliver local Salesforce marketing cloud (SFMC) campaign work: eDMs, data capture forms and audience segmentation
  • Work alongside CRM team and local brand teams to support delivery of multi-channel campaigns across paid digital, SMS and email marketing
  • Work in partnership with brand marketing teams to champion CRM best practice
  • Build, manage and execute email marketing campaigns end to end in Salesforce Marketing Cloud
  • Create data capture landing pages, and work with CRM analyst to ensure data capture is compliant and clean
  • Create target audience segments for email, SMS and media campaigns
  • Support with pre and post campaign analysis: working with analytics team and Brands to optimise commercial opportunities and digital marketing ROI.

ABOUT YOU:

  • Minimum of 2+ years’ experience in campaign management/digital marketing with a focus on email marketing, preferably in the retail or FMCG industry.
  • Experience with Email Marketing/Marketing Automation platforms, Salesforce Marketing Cloud is highly desirable.
  • Exceptional attention to detail.
  • Self-driven problem solver.
  • Ability to collaborate with multiple stakeholders to drive outcomes.
  • Experience with accurately interpreting briefs, thinking critically on the best way to achieve campaign outcomes, and building high quality campaigns with recommendations on best practice.

To apply for this role, please click “Apply now”.

For more infomration on this role, please email [email protected]

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Service Desk Analyst

The company

Join this leading – household brand name in the FMCG space as a Level 1 / 2 Service Desk Analyst. Prior experience in fast paced environments highly desirable.

The Role

An exciting opportunity for a Level 1 / 2 service desk analyst has arisen. In this role you will be required to accurately log and resolve technical support issues so ideally have a some hands on experience in a similar role. This is a well known brand name within the FMCG space and Melbourne based.

Key Responsibilities:

  • Networking support
  • Level 1 /2 technical support – AD & 365 queries
  • Manage competing priorities between inbound calls and queue management within the enterprise ticketing system to ensure services are delivered within expected time frames
  • Hardware support
  • Clearly and accurately document activities and client experience/context within the enterprise ticketing system as a single source of truth, while following the documented format and requirements.
  • Contribute to organisational learning by identifying areas where existing documentation can be updated/created for the agencies knowledge base and existing documentation libraries.
  • Participate in regular performance meetings and training activities. Complete individual learning plan focusing on attaining customer certifications and foundational skills in customer service and service desk technologies.

Required Skills and Experience:

  • Experience working in Windows 7/10 Environments
  • Excellent verbal communication skills in providing instructions, advising and consulting with customers.
  • Proficiency in documenting technical investigation and outcomes accurately and concisely.
  • Demonstrated time management skills and ability to manage competing priorities. Be able to manage self to deadlines.

Please note due to the high volume of applicants we can only contact successfully shortlisted Candidates.

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Senior Associate, Investment Banking

The firm

A leading independent investment and advisory group servicing top-tier clients across Australia & New Zealand. The firm maintain a formidable reputation working some of the largest & most complex transactions in the M&A markets.

The opportunity

Spearhead the execution function of a high-performing team, working closely with analysts and associates as well as supporting the senior bankers. Managing the full life cycle of transactional execution including preparing marketing pitches, reviewing, and formulating financial analysis, preparing, and presenting internal committee memoranda and client presentations. You will have strong function skills in the major areas of investment banking and can demonstrate the ability to become a senior officer who can generate and execute his/her own transactions.

About you

Your level in the firm, will depend on how much experience you bring to the table. We can consider Associate II, III or VP hires at this time. You will be a high achiever with top academics (high distinction average) from a reputable University. To be successful in this role you will have a wide variety of strengths and capabilities, including:

  • A minimum of 3 years Investment Banking experience with a boutique or top-tier IB
  • Post graduate qualification or working towards: CFA, Masters (desirable)
  • Strong financial modelling skills and can manage the development of models and valuation analysis
  • The ability to coordinate project deliverables and run due diligence processes with senior bankers
  • Solid understanding of the transaction cycle process and be execution oriented
  • Impeccable communication details with the ability to converse effectively with senior professionals
  • Self-starter, highly motivated, and able to work independently
  • Enthusiasm, creativity, and have excellent interpersonal skills
  • Personal integrity, initiative, and leadership qualities
  • Commercial instinct and ability to perform under pressure with tight deadlines
  • Extraordinarily high level of focus and pride on quality of work including attention to detail
  • Strong written and verbal communication skills

How to apply

To confirm your interest and to learn more about this unique opening then click “apply” now. For a confidential discussion about your career and to learn more about opportunities in corporate advisory & private equity then please contact [email protected]

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Marketing Manager I Agriculture Industry

The Marketing Manager reports to the Senior Marketing Manager, and is responsible for client-facing marketing, communications and business development support to enable our client to meet its rural business objectives.

Key responsibilities:

  • Execute our client’s marketing plan to achieve our client’s business objectives – spanning Brand, Advertising (print / digital / outdoor), Social Media, Campaign Management, Direct Marketing, Email Marketing, Local Area Marketing, Content (articles, thought leadership papers, reports, case studies, infographics, photography, videos etc), Collateral, Signage, Sales Tools, Prospect Pitches, Sponsorships and Events.
  • Develop, drive and execute marketing strategy for designated Region/s. Primary point of marketing contact, active member of regional strategy and working groups
  • Provide marketing advice and consult proactively with internal stakeholders (Regional Managers, Heads of Relationship Management, Regions, Branches) to understand business objectives, identify business development and client engagement opportunities, develop and implement marketing initiatives and report results.
  • Develop and maintain marketing and business development tools for rural managers, and upskill of staff in using and leveraging these tools eg pitch process, manager change process, social media.
  • Champion use of the CRM system and data integrity, provide user support to stakeholders, and continuously look at ways to enhance the system and its usage
  • Manage multi-channel national, regional and local area marketing campaigns (end-to-end: strategy, planning, execution, analysis, reporting) in order to meet business objectives.
  • Proactive stakeholder management – regular presentations and reporting on relevant marketing initiatives and activities; marketing onboarding and training.
  • Write and edit client-facing communications, collateral and channels (eg client emails, letters, newsletters, brochures, campaigns, presentations, website copy).

Qualifications:

  • 5-10 years’ marketing and communications experience
  • 3+ years’ experience in a strategic sponsorships & events
  • Marketing project management experience
  • Campaign management and reporting experience
  • Experience with CRM systems
  • Digital marketing experience
  • Social media marketing experience
  • Experience in stakeholder management
  • Strong interpersonal, collaborative, and relationship building skills
  • Ability to interact with and influence at all functions and levels including Senior Management
  • Experience managing budgets

For more information please call Michelle Hodgson at Mars Recruitment on 0434 538 014 or email [email protected]

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Change Manager

The Organization

Looking for your next career move? Join this market leading brand name whom have been experiencing significant success over the past few years.

The Role

The Change Manager will be working across multiple streams on a transformation program relating to sales process in a global setting. This will involve strategic. This role is a 6 month day rate – with a strong view to be longer term. The remit runs across both systems and process.

Key Responsibilities

  • Work with the project leads to support development of strategic change in this complicated business sales transformation
  • Create structured change plans for this global team
  • Support the development and implementation of communication and change plans;
  • Support changes through effective communication and change plans
  • Ensure training is delivered just in time and there is an online support in place to ensure sustained adoption;
  • Develop and implement a approach including change champions from across the businesses and locations
  • Work with representatives from a cross section of the businesses and locations
  • Develop and expand dynamic materials and tools to engage leaders and employees – both office based, remote and frontline workers;
  • Provide messaging guidance to leaders to drive ownership of message delivery to target internal audiences;

Required Experience

  • Worked in similar roles at program level / across both IT & non-technical stakeholders and transformation programs
  • Strong track record of delivering complex change / comms programs in complex and ambiguous environments
  • Self-Starter can drive results across this major program and drive outcomes with program manager

Please note we will only be able to contact those successfully shortlisted for this role.

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Project Manager

The Company

Our client are a leading Digital Services organisation with a truly global footprint. They have a strong focus on people and culture and are currently going through a rapid period of organisational change that is underpinned by growth.

The Role

Reporting to a supportive and experienced CIO. We are looking for an experienced PM to come in and support across a range of initiatives. You must have experience working across various IT transformation programs with Salesforce being highly desirable. You must also be across core PM delivery; scoping, risk management, governance.

Key Responsibilities

  • Lead the planning, coordination and delivery of projects across different departments
  • Delivering across technology initiatives – including Salesforce
  • Project Risk management
  • Project Governance Design
  • Project support as required: tendering, analysis, implementation
  • Project Advice / capability uplift including supporting in-house training and best practice for project methodologies
  • Project Reporting for Steering Committees including schedule, scope, risks and issues.
  • Stakeholder management across the business both internal and external as well as developing strong strategic long term partnerships

Candidate Experience

  • Must have 5+ experience working on transformation projects
  • Experience on projects relating to Salesforce highly desirable
  • Strong track record delivering on multiple projects concurrently
  • Strong understanding of PM methodology and coaching team / business around this
  • Exceptional stakeholder engagement skills up to exec level

Please note due to the high volume of applications only successfully shortlisted candidates will be contacted.

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Change Manager

The Organization

Looking for your next career move? Join this market leading brand name whom have been experiencing significant success over the past few years. This offers the chance to work at a senior level as change / communications manager at the senior program level on a large business trasnformation program.

The Role

The Change Manager will be working across multiple streams on a business transformation program. This will involve strategic planning / communications and executing complex change across this program. This role is a 12 month day rate.

Key Responsibilities

  • Work with the project leads to support development of strategic change n this complicated business transformation
  • Support the development and implementation of communication and change plans;
  • Support changes through effective communication and change plans
  • Undertake ongoing communications and engagement activities with business units
  • Ensure training is delivered just in time and there is an online support in place to ensure sustained adoption;
  • Develop and implement a approach including change champions from across the businesses and locations
  • Work with representatives from a cross section of the businesses and locations
  • Develop and expand dynamic materials and tools to engage leaders and employees – both office based, remote and frontline workers;
  • Provide messaging guidance to leaders to drive ownership of message delivery to target internal audiences;

Required Experience

  • Worked in similar roles at program level / across both IT & non-technical stakeholders and transformation programs
  • Strong track record of delivering complex change / comms programs in complex and ambiguous environments
  • Self-Starter can drive results across this major program and drive outcomes with program manager

Please note we will only be able to contact those successfully shortlisted for this role.

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Project Manager

The organisation

Looking for your next career move? Join this market leading consultancy name whom have been experiencing significant success over the past few years. Looking for PMs with an IT infrastructure background for 12 month contract roles. Baseline, NV1 or NV2 highly preferred but not essential. Role is remote WFH.

The role

The role requires a strong core PM Skillset – but you need to have experience within Infrastructure projects: preferably: network upgrades, O365, enterprise applications as examples. On top of this you will have a very strong PM background and be able to support roadmaps, give strategic input and have a solid foundation in project governance, scoping, Scheduling. The role will also have strategic input into senior management.

Key Responsibilities:

  • Lead and facilitate the planning and implementation of the assigned project deliverables
  • Manage the allocation of project resources to execute deliverables as required across multiple IT Infrastructure related Initiatives
  • Project Governance Design / scheduling support
  • Oversee and coordinate day to day activities in alignment with the project scope and deliverables
  • Monitor and report on project progress and identify and escalate risks and issues where required to ensure project transparency
  • Facilitate and ensure adequate stakeholder engagement is maintained across project deliverables

Candidate Experience

  • Must have experience in IT Infrastructure Projects
  • Baseline / NV1 / NV2 highly desirable
  • Commercially aware and can partner with senior management across multiple IT Infrastructure related initiatives

Please note due to the high volume of applicants we will only be able to contact those successfully shortlisted.

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Sales Development Representative

Sales Development Representative

  • Permanent full-time role paying $55,000 – $60,000 + super + commission.
  • Industry leader in the property and finance technology space
  • Located in Melbourne’s inner suburbs with flexibility to work from home.

About the company:

My client is a rapidly growing SaaS company targeting the mortgage broker and real estate space. They are currently experiencing constant growth across US, Australian & New Zealand markets. Their innovative SaaS product accommodates easier relationship management and lead generation.

About the role:

Reporting to the Head of Sales, you will work in a small but growing sales team focusing on generating leads, developing relationships and creating successful sales.

Your roles and responsibilities will include, but are not limited to:

  • Utilise your strong communication skills to make strategic outbound calls and emails to potential customers.
  • Highlight the value of the product to prospective clients to succeed in booking online demonstrations
  • Work collaboratively as part of a team to achieve the broad company objectives
  • Build and maintain strong relationships with clients

About you:

  • 1-3 years’ experience in sales and working towards financial targets/KPI’s.
  • Experience in high-volume outbound sales prospecting
  • You will be ambitious and possess a growth mindset.
  • Prepared to work hard and showcase your determination and hunger to learn and develop

How to apply:

To apply to this role, please click ‘apply now’.

If you would like to know more about the role, please email [email protected]

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Sales Manager I Payments I FinTech

Sales Manager

  • Located in Melbourne CBD.
  • Open to candidates on a permanent or contracting basis within the FinTech industry
  • Career growth and development opportunities in local and regional markets

Global digital payment services company looking for a Sales Manager to assist with their business expansion in Australia.

About the company:

Over two decades old, this company is a market leader offering world class payment solutions across 13 locations globally. They provide competitive integrated payment solutions to e-businesses worldwide.

About the role:

This is a brand-new role as a result of the company’s expansion in the Australian market. You will work closely with sales management and overseas team members on new initiatives.

Your roles and responsibilities will include, but are not limited to the following:

  • Prospect leads and identify new opportunities to drive sales
  • Interact and negotiate with clients effectively to close deals
  • Develop and implement unique sales and marketing plans for different services, products and market segments.
  • Implement new ideas and strategies according to payment industry trends and best practice

About you:

  • 3+ years’ experience in sales in payment, banking, eComm or IT solutions
  • Degree in Business Administration, Marketing, IT or related discipline
  • Strong B2B relationship management skills and ability to drive revenue and client growth
  • Excellent communication, presentation and interpersonal skills

How to apply:

To apply to this role, please click ‘apply now’. If you would like to know more about the role, please email [email protected]

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Project Account Manager I SaaS

Senior Account Manager

  • Permanent full-time role paying $90,000 – $110,000 + super
  • Industry leader in the property and finance technology space
  • Located in Melbourne’s inner suburbs with flexibility to work from home.

About the company:

My client is a rapidly growing SaaS company targeting the mortgage broker and real estate space. They are currently experiencing constant growth across US, Australian & New Zealand markets. Their innovative SaaS product accommodates easier relationship management and lead generation.

About the role:

Reporting to the General Manager Mortgage Channel, you will work in a team of five managing the transition and seamless onboarding of new clients.

Your roles and responsibilities will include, but are not limited to:

  • Leading and executing high-value projects, navigating between internal and external resources while managing critical vendor relationships and expectations.
  • Work closely with the leadership team to ensure broad company objectives are met
  • Build and maintain strong relationships with clients
  • Independently driving end-to-end projects and implementing initiatives

About you:

  • 5+ years’ experience in project/account management with demonstrated top performance.
  • You will be ambitious and possess a data driven mindset.
  • Experience in a high growth tech company advantageous
  • Ability to lead and proactively manage end-to-end execution of projects to impactfully transform business operations

How to apply:

To apply to this role, please click ‘apply now’. If you would like to know more about the role, please email [email protected]

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Occupational Therapist

A Private Practice seeking an Occupational Therapist to join their team to provide Occupational Therapy services to clients across Melbourne. You will join a team of 7 highly skilled Occupational Therapist’s including the owner of the practice which allows scope to offer a lot of support, training and professional development to a more junior Occupational Therapist with a passion and interest in working within complex home modifications.

About the role:

This position would be suited to someone looking for either full time or part time work with a minimum of 2 days per week.

The practice has a small close-knit team and have grown their team making sure to differentiate themselves from other larger companies that work within the company. With smaller billable hours to ensure great work life balance, job satisfaction as well as providing a great team and work culture.

Your roles and responsibilities will include but are not limited to the following:

  • Home Safety assessments
  • Minor and Major home modifications
  • Equipment prescription
  • Vehicle modifications
  • Falls prevention and education
  • Wheelchair and scooter prescription and training
  • Seating assessments
  • ADL/functional Assessments
  • Ergonomic assessments and intervention

About You:

  • Minimum 2 Years’ experience in Occupational Therapy within a community based role
  • Solid experience and understanding of home modifications and assistive technology
  • Tertiary qualifications in Occupational Therapy
  • Registration with AHPRA
  • SWEP registration
  • Full driving licence and access to a reliable vehicle

Benefits:

  • Ability to manage your own hours and diary’s – flexible working hours to work around commitments such as family
  • Support and training from the Director of the company
  • Mobile phone will be provided
  • Small close nit friendly team

To apply online, forward your resume by using the ‘Apply for job’ button, alternatively for a confidential discussion please contact Holly Gilson on 02 9003 4907 or [email protected]

Only shortlisted candidates will be contacted about this position.

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