This position suits an experienced bookkeeper who enjoys working with clients, resolving complex issues, and ensuring high service quality across multiple accounts.
Key responsibilities
Deliver end-to-end bookkeeping services across a portfolio of external customers
Review work completed by an offshore team to ensure accuracy and timeliness
Provide support for complex bookkeeping, payroll, GST, and reconciliation queries
Assist with BAS, payroll compliance, bank reconciliations, and general ledger maintenance
Liaise directly with customers to resolve issues and provide back-office guidance
Support month-end processing, reporting, and service delivery deadlines
Contribute to process improvements and documentation
Assist with workflow coordination and quality control across the team
About you
3+ years bookkeeping experience (outsourced / public practice / multi-client highly regarded)
Strong knowledge of Australian GST, BAS, payroll, and compliance requirements
Experience reviewing work or supporting junior / offshore staff is highly desirable
Confident working directly with clients and resolving complex issues
Strong attention to detail and organisational skills
BAS Agent registration highly regarded
This is a great opportunity to join a supportive team in a role that combines bookkeeping, client interaction, and operational support.