Customer Care Representative - 12 Month Contract
We're looking for a Customer Care Representative to join a well-known global business on a 12-month contract. You'll support the day-to-day operations of the customer care team, ensuring orders are processed accurately and customer enquiries are handled efficiently.
What you'll be doing:
Process customer orders in SAP and ensure timely delivery
Respond to customer enquiries and resolve issues
Update customer details and interactions in Salesforce
Track and report on orders using Excel
Work with logistics, sales, and finance teams to manage order flow
Record customer claims and follow up as required
What we're looking for:
Experience in customer service or order management
Intermediate Excel skills
SAP and Salesforce experience preferred (not essential)
Strong attention to detail and clear communication skills
Why you'll like it here:
Be part of a supportive, collaborative customer care team
Gain experience in a global business environment
Work Monday to Friday with full-time hours on a 12 month contract
It's a full-time, Monday to Friday position paying $38 per hour + super.