Banking Operations

Client Services Representative

Salary

$50,000 to $75,000

Location

Sydney

Job Type

Full-Time

Job Ref

Date Posted

Fri, 5th November 2021

A great opportunity has arisen for a Client Services Representative to join a boutique Investment Manager.


A great opportunity has arisen for a Client Services Representative to join a boutique Investment Manager in an inbound customer contact centre role. This role reports to the Client Services Manager.

 

Key responsibilities:

  • Being the first point of contact for the Bank’s customers
  • Answering incoming calls and emails to assist customers with banking needs
  • Maintain accuracy and integrity of customer data
  • Identify and escalate priority issues
  • Provide support to other teams as necessary
  • Attendance and participation in meetings and training

Key requirements:

  • RG146 (Tier 2) Financial Services – FNSASIC301 and FNSASIC302
  • Retail banking experience preferred, in either contact centre or retail branch
  • Understanding of retail banking and products
  • Minimum 12 months customer service experience

If you have the required skills and experience please click apply or contact Nicole Townley-White at [email protected]

Job Application
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