The Role:

• Full-time permanent
• Office based role with multiple locations in Gippsland
• Excellent compensation including base + super + salary packaging
• 9-day fortnight

Key Responsibilities:

• Monitor work placements for participants
• Negotiate claims upgrades
• Undertake action to resolve to ensure placement continuity
• Sustain ongoing employment by successfully re-placing participants
• Liaise with current and potential Employers
• Work closely with the central claims team
• Maintain a high level of Contract and Operational knowledge at all times
• Document and record all communications/contact with participant and employer
• Maintain privacy and security of all records
• Work closely with site staff

Key Requirements:

• Previous experience in managing claims in the insurance industry or Post Placement Support
• Understanding of the employment services industry
• Experience in WFA, Jobactive or DES advantageous
• Previous experience in high volume environments

If you are interested, please APPLY via Seek. Only shortlisted candidates will be contacted.