Line 1 | Risk Manager | Customer Contact Centre | Well known house hold brand
$75,000 to $100,000
Fri, 8th March 2019
Line 1 Risk Manager | Great exposure across the business | Autonomous role | Competitive $$$ | Well known house hold brand | Excellent opportunity
Work at a leading medium sized Financial Services organisation (300) who put their people first and adopts an open door policy. This company operates a flat structure so you will gain invaluable exposure across the business.
Centrally located offices in Sydney CBD.
You will be rewarded for your hard work with excellent company benefits and perks; gain all the benefits of a large corporate, in a medium sized business with great exposure.
Drive a culture where risk is at the forefront of all agents and team leaders
Drive compliance to company policy and relative legislation through procedures and process improvements
Identify and document high risk incidents
Conduct regular risk related reporting
Proactively manage high and medium priority risks
Complete regular risk-related reporting as required to support communication of risk items and resolution progress
Provide team leaders with meaningful feedback and development areas, as required
Develop, implement and manage framework for key control testing
Work with the Quality Specialist to drive risk awareness in call evaluations and coaching
Actively work with stakeholders within line 2 risk
You will have:
- An understanding and / or interest of the Australian financial services industry
- A strong understanding of risk and control environment
- The confidence to liaise, educate and communicate with senior stakeholders
- Exposure (or an understanding) of a customer contact centre
* This organisation offers a range of benefits and discounts *
MARS Risk and Compliance welcome all applicants for a confidential career discussion for this role or any other suitable Audit, Risk and Compliance positions that we are currently working on.
To be eligible for this role you will need full working rights for Australia.
Please send your CV to Rachelle Hayes at Rachelle.Hayes@marsrecruitment.com.au or apply via the links below.