Audit, Risk and Compliance

Line 1 | Risk Manager | Customer Contact Centre | Well known house hold brand


$75,000 to $100,000



Job Type


Job Ref

Date Posted

Fri, 8th March 2019

Line 1 Risk Manager | Great exposure across the business | Autonomous role | Competitive $$$ | Well known house hold brand | Excellent opportunity

Work at a leading medium sized Financial Services organisation (300) who put their people first and adopts an open door policy. This company operates a flat structure so you will gain invaluable exposure across the business.

Centrally located offices in Sydney CBD.

You will be rewarded for your hard work with excellent company benefits and perks; gain all the benefits of a large corporate, in a medium sized business with great exposure.

You will:

Drive a culture where risk is at the forefront of all agents and team leaders


Drive compliance to company policy and relative legislation through procedures and process improvements

Identify and document high risk incidents

Conduct regular risk related reporting

Proactively manage high and medium priority risks

Complete regular risk-related reporting as required to support communication of risk items and resolution progress

Provide team leaders with meaningful feedback and development areas, as required

Develop, implement and manage framework for key control testing

Work with the Quality Specialist to drive risk awareness in call evaluations and coaching

Actively work with stakeholders within line 2 risk



You will have:

  • An understanding and / or interest of the Australian financial services industry
  • A strong understanding of risk and control environment
  • The confidence to liaise, educate and communicate with senior stakeholders
  • Exposure (or an understanding) of a customer contact centre


* This organisation offers a range of benefits and discounts *


MARS Risk and Compliance welcome all applicants for a confidential career discussion for this role or any other suitable Audit, Risk and Compliance positions that we are currently working on.

To be eligible for this role you will need full working rights for Australia. 

Please send your CV to Rachelle Hayes at or apply via the links below.

Thank you

Rachelle Hayes – Senior Consultant
(02) 9003 4929

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