Banking

Customer Service Consultant – Entry Level Banking

Salary

AU$55000 - AU$61000 per annum + Competitive Package

Location

Sydney CBD, Sydney, Australia

Job Type

Permanent

Job Ref

BBBH20989_1637714590

Date Posted

Wed, 24th November 2021

Multiple opportunities are currently available to join a leading recognised financial services organisation where internal promotion and progression are highly


Multiple opportunities are currently available to join a leading recognised financial services organisation where internal promotion and progression are highly valued. My client is seeking enthusiastic, hardworking and eager to learn individuals looking to take the next step in their career within the financial services industry.

Apply your excellent client service skills and develop your knowledge in superannuation and investments as being the point of contact within the inbound – client service team.

Role and responsibilities

With a range of client service roles available, this is an excellent opportunity to commence a career within financial services and start developing your knowledge of relevant products and processes.

  • Provides a high level of service to customers via incoming calls and chats
  • Proactively respond to and manage inbound client queries professionally and efficiently
  • Deliver a superior level of service that consistently meets and often exceeds the expectations of advisers and customers
  • Provide excellent and high calibre client service to ensure a positive client experience
  • Identify growth and retention opportunities and pass to the Direct team for conversion
  • Develop and implement opportunities to continually improve and enhance services to their customers

Skills and experience

  • Strong client / customer service experience
  • Experience banking & financial service is desirable but not a must
  • A relevant degree in Economics, Finance & Commerce desirable
  • Outstanding verbal & written communication skills
  • Interest in pursuing a career in Financial Services
  • Strong emphasis on providing excellent customer service

If you are a recent graduate with a genuine interest in working in a corporate, fast paced, hardworking financial services environment then we would love to hear from you. Candidates with previous industry exposure will be well regarded although this is not essential for your successful application.

Only Australian Citizens / Permanent Residents will be considered for this role. Given expected interest in these positions, please be aware, only those shortlisted individuals will be contacted.

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