Medical and Nursing

Call Centre Team Leader

Salary

Negotiable

Location

Southern Suburbs Brisbane, Australia

Job Type

Permanent

Job Ref

BBBH20875_1635907235

Date Posted

Wed, 17th November 2021

We are looking for an experienced Call Centre Supervisor to lead a small team with one of our clients in


We are looking for an experienced Call Centre Supervisor to lead a small team with one of our clients in the healthcare sector.

About the role

You would lead the client services team to maximise occupancy in the aged care residences. You will have to ensure that team members understand and comply with all client services objectives, performance standards and policies.

You will be rewarded with:

  • Competitive remuneration and salary packaging
  • Learning and Development opportunities
  • Possibility of career progression within the group

About you

  • Experience coordinating, supervising and leading a team;
  • Experience delivering outcomes and working with KPIs;
  • Experience in establishing and maintaining customer and business relationships.
  • Up to date knowledge of aged care fees and charges or ability to learn quickly.
  • Proficient use of CMS
  • Efficient computer skills, i.e. utilising software such as Word, Outlook, Excel andPowerPoint

If you feel this position is for you, please click the ‘APPLY’ button today or contact Linda Cominetti on 08 6465 4693 or email me on [email protected] for more details.

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